Terms of Service
Terms of Service
Terms of Service
Overview • Store terms • Policies • Legal
OVERVIEW
This website is operated by myshop. Throughout the site, the terms “we”, “us” and “our” refer to myshop. myshop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor, in the use of the Service, violate any laws in your jurisdiction (including copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature. A breach of these Terms will result in immediate termination of your Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and technical changes. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.
SECTION 3 — INFORMATION ACCURACY
We are not responsible if information on this site is not accurate, complete, or current. Materials are provided for general information only and any reliance is at your own risk.
Historical information may not be current. We may modify site contents at any time without obligation to update. You are responsible for monitoring changes.
SECTION 4 — SERVICE & PRICING CHANGES
Prices for our products are subject to change without notice.
We may modify or discontinue the Service (or any part of it) without notice and will not be liable for modification, price changes, suspension, or discontinuance.
SECTION 5 — PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities and are subject to return or exchange only according to our Refund & Return Policy.
We attempt to display colors and images accurately but cannot guarantee your monitor will reflect actual colors. We may limit sales by person, region, or jurisdiction and may discontinue products at any time.
SECTION 6 — BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order and may limit or cancel quantities per person, household, or order.
If we change or cancel an order, we may attempt to notify you via the email/billing address/phone number provided at checkout. You agree to provide current, complete, and accurate purchase and account information and to update it promptly.
For more details, please review our Refund & Return Policy.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools we do not monitor or control. Tools are provided “as is” and “as available” without warranties.
Your use of optional tools is at your own risk, and you should review the relevant third-party terms. New services/features may also be subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
Our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us.
We are not responsible for examining or evaluating third-party content and are not liable for harm or damages related to third-party goods, services, or content.
SECTION 9 — USER COMMENTS & SUBMISSIONS
If you submit ideas, feedback, reviews, or other materials (“comments”), you agree we may use them without restriction in any medium.
You are responsible for your comments and agree they will not violate laws or third-party rights, or include malware or misleading information.
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 — ERRORS & OMISSIONS
We may correct typographical errors, inaccuracies, or omissions and change or update information or cancel orders at any time without prior notice.
We have no obligation to update information except as required by law.
SECTION 12 — PROHIBITED USES
You are prohibited from using the site or its content for unlawful, abusive, fraudulent, or malicious purposes, including uploading malicious code, scraping, or violating intellectual property rights.
We reserve the right to terminate your use of the Service for violating prohibited uses.
SECTION 13 — DISCLAIMER; LIMITATION OF LIABILITY
We do not guarantee your use of our service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. Your use of (or inability to use) the service is at your sole risk. The service and all products and services delivered to you are provided “as is” and “as available” without warranties of any kind, either express or implied.
In no case shall myshop, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, to the maximum extent permitted by law.
SECTION 14 — INDEMNIFICATION
You agree to indemnify, defend and hold harmless myshopand our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.
SECTION 15 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity and enforceability of remaining provisions.
SECTION 16 — TERMINATION
Obligations and liabilities incurred prior to termination shall survive termination. These Terms are effective unless and until terminated by either you or us. We may terminate this agreement at any time without notice if we believe you have failed to comply with these Terms, and we may deny access to our Services (or any part thereof).
SECTION 17 — ENTIRE AGREEMENT
These Terms, along with any policies or operating rules posted by us, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding prior agreements and communications. Ambiguities shall not be construed against the drafting party.
SECTION 18 — GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.
SECTION 19 — CHANGES TO TERMS
We may update, change or replace any part of these Terms by posting updates and changes to our website. You can review the most current version of the Terms at any time on this page. Continued use of the website after changes constitutes acceptance of the updated Terms.
SECTION 20 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to support@myshop.com.
Customers will only be charged once for shipping costs (this includes returns). No restocking fee will be charged to consumers for the return of a product.
HONGKONG CLOUDLIGHTTREE TECHNOLOGY LIMITED
Room D07, 8/F, Kai Tak Factory Building,
99 King Fuk Street, San Po Kong, Kowloon, Hong Kong
Room D07, 8/F, Kai Tak Factory Building,
99 King Fuk Street, San Po Kong, Kowloon, Hong Kong
What is neoprene?
Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.
Why does StrideOn use neoprene in its products?
We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.
Is neoprene waterproof?
Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.
Is neoprene easy to clean?
Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.
Does neoprene provide padding or protection for my belongings?
Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.
How does neoprene feel to the touch / against my skin?
Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.
Do StrideOn shoes with neoprene or other materials provide arch support?
Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.
Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.
Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.